Good morning future-focused leaders.

Just this week, Google unveiled its new video generation engine, Veo 3—and the results are jaw-dropping. For aged care organisations, it opens up powerful new opportunities for storytelling, marketing, and engagement. I tested it by creating an 8-second video featuring Italian-Australian women sharing jokes in a joyful aged care setting. It’s nearly ready for social media—though I’m puzzled as to what’s going on with the lady’s hands at the end. You can try it for yourself here (you’ll need a Google account).

What else we cover this week:

• Wispr Flow offers hands-free typing with voice

• McKinsey report suggests “unretirement” plus AI for workforce shortages

• Google’s NotebookLM comes to mobile

• First AI-only doctor clinic opens in Saudi Arabia

• 4 principles for using AI

• And more...

^{LATEST DEVELOPMENTS}

READY TO USE TODAY 

🎙️ Wispr Flow: A voice tools that types for you

In brief: Wispr Flow is an AI-powered dictation tool that converts your spoken words into written text in real time, offering a faster and reliable alternative to typing. I’ve been using it for a few weeks now, and I’m quite happy with it, as it is able to understand non-standard accents as well. 

The details:

• Works within commonly used apps such Gmail, Microsoft Word etc

• Converts speech into properly formatted text, including punctuation and paragraphing

• Recognises a wide range of accents in English with high accuracy

• Does not require training 

• The free plan allows for 2,000 spoken words per week

Why it matters: Wispr Flow is a tool for anyone who works extensively with written communication across different platforms. It enables accurate, hands-free input and it can streamline routine work.

THE FUTURE OF AGED CARE

🧓 Unretirement and AI: a dual fix to workforce shortages

In brief: A new McKinsey Health Institute report on global healthcare shortages suggests older workers and AI could be part of the solution—insights that carry important implications for aged care.

The details:

• The report notes a growing trend of “unretirement,” where older adults return to work—often with improved health and wellbeing outcomes.

• This labour pool could help stabilise the aged care workforce, offering experience and continuity.

• AI tools may automate administrative tasks like documentation and workflow management, easing pressure on care teams.

• Shorter, targeted training programs could fast-track staff into frontline roles—a potential boost for residential and home-based aged care.

Why it matters: While the report addresses broader healthcare systems, its findings align with challenges in aged care—especially workforce shortages and burnout. Practical strategies like re-engaging older adults and deploying supportive AI could help future-proof care delivery.

^{QUICK HITS}

📱 Google's NotebookLM mobile app just landed to your phone – I’ve written about NotebookLM a few times before. You can upload PDFs, websites, or YouTube videos, and the app quickly turns them into clear summaries and engaging podcast-style audio, to listen anytime, even offline or when on-the-go.

💊 AI doctor clinic opens in Saudi Arabia – Chinese startup Synyi AI has launched the world’s first clinic where an AI, “Dr Hua”, diagnoses and prescribes without human input. Patients describe symptoms via tablet, with a human doctor reviewing only at the end. As the technology matures, similar AI tools could support home-based care, especially regionally in Australia, where medical staff are scarce. Link to the (paywalled) article here.

🤖 Robots that carry your shopping – Piaggio’s Gita robots are smart, self-driving cargo carriers designed to follow the user and carry groceries or any other loads. GitaPlus carries up to 18kg, while Gitamini holds 9kg, and their sensors and cameras help them navigate through city streets. Still a bit pricey, but they could be a promising tool for supporting independent living at any age.

⚖️ Judge misled by fake AI citations – A US judge nearly included false legal references in a court order after lawyers submitted an AI-generated brief without proper fact-checking. The firms involved were fined $31,100 for the oversight. This serves as a cautionary tale for our work: always verify AI-generated content before relying on it in official documents, reports, or compliance work—unchecked AI outputs can carry serious risks.

🔍 How to get the most out of Gemini 2.5 Pro – This walkthrough explains how to use Gemini’s Deep Research features to create detailed, fully cited reports on any subject that is of interest to you. It covers planning multi-part queries, letting the system browse and analyse sources, and compiling structured results.

^COMMUNITY

SA STATE VOLUNTEERING CONFERENCE

🚀 A view from the kitchen: Four reminders for working with AI

At the recent SA State Volunteering Conference, I presented on the role AI is beginning to play across the volunteering sector—from practical use cases to ethical challenges.

To ground the discussion, I used the image above as a visual reminder of four key principles for working with AI:

1. Assistant – AI can support your work, but it doesn’t replace accountability. You are still responsible for the result.

2. Intelligent – Like the glasses on the chef, AI might look smart, but don’t be fooled. Intelligence isn’t understanding, and context still matters.

3. Tool – Like the sous-chef’s knife, AI is a precision instrument. Treat it with the respect you’d give any sharp tool.

4. Hallucinations – Those floating fish? A reminder that AI sometimes makes things up. It’s confident, not always correct. Always check.

In short, AI is entering more aspects of community and volunteer work. But just like in a professional kitchen, it’s how we handle the tools that defines the outcome.

I'm not here to hype AI. I'm here to help you understand it, use it, and learn as it evolves. Whether you're testing a new tool, using it to lighten your workload, or keeping pace with the changes, I hope you found something here worth your time.

Feel free to forward this to your network or share it with your team.

See you next Tuesday,
George